The boring admin stuff! In order to improve the access to relevant and complete information for consumers, the European Commission has introduced the European Energy Consumer Checklist. The checklist is a collection of questions and subsequent answers which provide clear, concise and practical information to consumers concerning their rights in relation to the energy sector.
The Utility Regulator and Consumer Council Northern Ireland have produced responses to the questions outlined in the Checklist for relevance to Northern Ireland consumers.
You can find out more by downloading this document or contact us on our Freephone number 0800 1 070 732.