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Email
Click Energy will only use this as part of the sign-up process
Postcode
MPRN or KPN Number
info icon Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter.
info icon Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter.
Discount or Referral Code (if known)
info icon This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you don’t have one, just leave this section blank and continue to next page
info icon This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you don’t have one, just leave this section blank and continue to next page
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Our Guides

Here’s a list of publications and guides that cover everything from our Codes of Practice and Customer Service Charter to our Terms & Conditions.

The documents are free to download and keep. You’ll need the free Adobe Reader software on your computer to do this. If you don’t have this software, you can download it here

Click Challenges T&Cs can be found here.

Customer Service Charter
Consumer Energy Charter
How to read your meter
Sales and Marketing
ClickEnergy Sales Checklist
Terms & Conditions
Additional Charges
Deemed Contracts
EU Consumer Checklist
Privacy Policy
Cookie Policy
Modern Slavery and Human Trafficking Statement
Section 172 Statement
Keypad 24-Hour Super Saver Key Terms
Keypad 24-Hour Digital Saver Key Terms
Keypad 24-Hour 1 Year Discount Key Terms
Keypad 24-Hour Instant Saver Key Terms
Keypad 24-Hour Pure Saver Tariff Key Terms
Keypad 24-hour Round The Clock Tariff
Keypad Economy 7 Saver
Keypad Twilight Tariff
Bill Pay 24-Hour Super Saver Key Terms
Bill Pay 24-Hour 1 Year Discount Key Terms
Bill Pay 24-Hour 2 Year Discount Key Terms
Bill Pay 24-Hour Instant Saver Key Terms
Bill Pay 24-Hour Big Birthday Tariff
Bill Pay 24 - Hour Pure Saver Tariff Key Terms
Bill Pay 24-Hour Round The Clock Tariff
Bill Pay Economy 7 Saver
Bill Pay Twilight Tariff
Bill Pay Eco Dreamer Key Terms
Here to help
FAB 5-0 Key Terms