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Jan 18 2018

Which? magazine names Click Energy as NI’s top electricity provider!

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BILLED as the UK’s consumer champion magazine, the February edition of Which? Magazine has revealed that Click Energy has been named as Northern Ireland’s top energy provider! 
 

In its annual satisfaction survey*, which reveals what customers really think of their energy suppliers, every supplier in Northern Ireland was included. Click Energy tops the poll with an 84% customer score, well ahead of Budget Energy (68%), Electric Ireland (64%), SSE Airtricity Electricity (60%) and Power NI (54%). 

In fact, Click Energy’s customer score of 84% polled higher than any of the other 30 energy providers that were included in the survey, with the top provider in Great Britain – Utility Warehouse – being awarded 79%. 

Nearly two thirds of Click Energy customers rated their supplier as delivering ‘excellent value for money’, and Which? also allocated 5 stars to Click Energy for the clarity and accuracy of its billing.  

Alex Neill, Which? Managing Director of Home Products and Services, said: “Our survey shows that more than 80% of electricity customers in Northern Ireland are customers of the lowest-scoring electricity providers, with the biggest electricity supplier rated poor value for money.

“Energy companies must work harder to give their customers a better deal including competitive prices and good customer service. If you're not getting a fair deal for your electricity you should switch today to potentially save hundreds of pounds and get a better service."

Established just over two years ago, Click Energy NI has been solidly growing its customer-base across Northern Ireland, and almost 30,000 households are now Click Energy NI customers. 

Managing Director of Click Energy NI, Damian Wilson, adds: “We are absolutely thrilled by the results of the Which? survey, which cement Click Energy’s commitment to its customers. 

“When we entered the market back in November 2015, we aimed to create a new breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing, and this vision is paying off with hundreds of customers switching to Click Energy every month.” 

This latest news from Which? magazine comes on the back of Click Energy NI being named as Northern Ireland’s number one electricity provider following a 95% customer satisfaction rating in a survey of electricity providers conducted by the Consumer Council for Northern Ireland last year**. 

Last year, Click Energy launched ‘Clickbacks’ -  an exclusive discount scheme that allows Click Energy’s customers to claim discounts and offers from major high-street brands & supermarkets. In December, the company introduced broadband services to customers and this year, Click Energy NI named Diabetes UK Northern Ireland as its official charity partner for 2018.   

For further information on the Which? consumer energy providers annual satisfaction survey, please see www.which.co.uk/energy and for full expert analysis on Northern Ireland companies, see which.co.uk/energyni 

 
*Which? Magazine surveyed 8,761 members of the UK general public who are responsible for paying their energy bills and asked them what they think of their energy supplier in September 2017. 
 
**Consumer Council NI survey, Oct 2017 
 
Click Energy tops Northern Ireland table, with nearly two thirds (63%) of customers rating it excellent value for money. Gas-only supplier Firmus Energy brings up the rear, while the biggest company, Power NI, has the greatest proportion of customers rating it very poor value for money. For our full expert analysis on Northern Ireland companies, click here.
 
Market share data is from the Northern Ireland Utility Regulator’s Retail Market Monitoring quarterly report, July-Sept 2017.

 

 

 

Nov 13 2017

Diabetes UK (NI) Clicks into Gear with New Charity Partnership Ahead of World Diabetes Day

Ahead of World Diabetes Day taking place on Tuesday 14th November, Northern Ireland’s fastest growing electricity provider, Click Energy NI, has announced that Diabetes UK Northern Ireland will become its official charity of the year for 2018.

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Ahead of World Diabetes Day on Tuesday 14th November, Diabetes UK (NI) and electricity provider, Click Energy, have launched a new charity partnership that will see Diabetes UK (NI) appointed as Click Energy’s charity of the year for 2018. Pictured launching the partnership is National Director of Diabetes UK (NI), Jillian Patchett with Managing Director of Click Energy, Damian Wilson.

 

Selected by the Click Energy team, the charity partnership will help Diabetes UK Northern Ireland to raise awareness of the condition and provide support to people living with diabetes through a number of initiatives set to launch in 2018.

Currently, there are 100,000 people living with either Type 1 or Type 2 diabetes in Northern Ireland, and this figure is on the rise, making the need for education and awareness surrounding the condition more important than ever.

Managing Director of Click Energy NI, Damian Wilson, was joined by the National Director of Diabetes UK Northern Ireland, Jillian Patchett, to mark the partnership, which will include funding for pilot programmes, helping to champion a parents’ peer support network and involvement in the 2018 Diabetes Volunteer Inspire Awards.

Speaking at the launch of the partnership, Jillian Patchett, National Director of Diabetes UK Northern Ireland commented: “World Diabetes Day aims to raise awareness of diabetes among the public and I can’t think of a better time to launch our new charity partnership with Click Energy.

“Click Energy’s involvement with our organisation will enable Diabetes UK Northern Ireland to bring to fruition projects that will help to educate the public on diabetes and support families. This includes education on the management of the condition and living with diabetes, plus our partnership will help to reward all of our Diabetes UK Northern Ireland volunteers who give so much of their time to the benefit others.”

Established in November 2015, Click Energy is Northern Ireland’s fastest growing electricity company. With almost 30,000 customers, the company has taken part in many fundraising events for several charities over the last two years however this is its first official charity partnership. 

Damian Wilson, Managing Director of Click Energy, added: “As a local company, we wanted to partner with a charity that would ensure that the funds we raised would be distributed to communities across Northern Ireland.

“We asked our team to choose their charity of choice for 2018, and Diabetes UK Northern Ireland came out on tops. As the parent of a child with diabetes, I understand the importance of the work that Diabetes UK Northern Ireland delivers and we are very much looking forward to generating much-needed funds for Diabetes UK Northern Ireland in 2018.”

The Diabetes UK Northern Ireland and Click Energy partnership will see Click Energy donating a substantial sum to the charity, which will help Diabetes UK Northern Ireland deliver programs that can make a difference to diabetics of all ages and their families in 2018.

Click Energy has recently been named as Northern Ireland’s number one electricity provider following a 95% customer satisfaction rating in a survey of electricity providers conducted by the Consumer Council for Northern Ireland*.

In addition to offering monthly billing, Click Energy offers ‘Clickbacks’ an exclusive discount scheme that allows Click Energy’s customers to claim discounts and offers from major high-street brands & supermarkets. Switching online is easy and takes minutes, to find out more visit: www.clickenergyni.com or call 0800 107 0732.

*Consumer Council NI survey, Oct 2017

 
 
 
 
 
Sept 23 2017

We want to grow to 60,000 customers.. and then we will look at tackling UK and the Republic

Our Managing Director was interviewed for the Belfast Telegraph's Big Interview. Damian Wilson explains our growth plans going forward, the potential impact of Brexit and operating in one of Northern Ireland's most competitive markets.

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Read the full interview here.

 
 
Nov 23 2016

Click Energy NI announces 12 new jobs and expansion plans

Click Energy NI has just announced plans for 12 new jobs as part of a £371,500 investment that includes expanding its sales into the Republic of Ireland.

The jobs were announced by the Economy Minister, Simon Hamilton at an event which took place at the Timber Quay office development in Derry / L’Derry where Click Energy NI is based. 

The new jobs are being created with support from Invest NI and will be in a variety of roles including customer service, administration and sales positions. Invest NI has offered £48,000 to support the recruitment of six of the new roles and six of the 12 new positions are already in place.

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Commenting on the company’s continued growth, Founder and Managing Director of Click Energy NI, Damian Wilson comments:

“After a successful first year in business, we are thrilled to announce a further 12 new jobs at Click Energy NI. The continual steady growth of the company is testament to the fact that people in Northern Ireland are ready for something different from their electricity providers.

“Click Energy offers customers not just choice when selecting an electricity provider, but transparency on billing and we’re proud to deliver the lowest standard rate of electricity in Northern Ireland with no introductory discounts that entice new customers in but are over within three to six months!”

This latest news marks a further milestone for Click Energy NI since its launch in October 2015 when 20 new jobs were created.

Since its launch, the number of employees at Click Energy NI has grown to 46 including an off-site sales team and when all 12 of the new positions are filled it will bring the total number of employees to 52 by January 2017.

Click Energy has ambitious growth plans and will be entering the Irish market within the next few months. Speaking on Click Energy’s expansion plans, Mr Wilson adds: “Click Energy has big plans for the future, including expanding our offering and growing our customer base in the Irish market.

“In year 1, our customer numbers surpassed 12,000 and by the end of 2017 our goal is to have 25,000 Click Energy customers. There’s a huge opportunity for us to grow both across NI and in ROI, as our pricing model, combined with transparent billing and exceptional customer service has really resonated with customers.”

Welcoming the investment, Invest NI's North West Regional Manager, Des Gartland, said: “Click Energy’s expansion is good news for the area and signals the company’s continued commitment to growth. The business is creating valuable employment opportunities which is making a positive contribution to the region.”

Click Energy – you click, you save... we grow together!